A digital adoption platform (DAP) is a software layer integrated on top of another software application or website to guide users through tasks and functions. These tools are also commonly used to train new employees on software used in-house.
A digital adoption platform (DAP) is a software layer integrated on top of another software application or website to guide users through tasks and functions. Some DAP offerings are made specifically for other popular software applications, with companies making multiple DAPs tailored for certain products.